We provide expedited bouquet creation on a case-by-case basis, which is subject to a rush fee during busy periods or if we have a lot of orders to complete. Depending on your rush order, we may only offer pickup. Please get in touch with us to confirm if we're able to accommodate your request.

We offer tracked shipping throughout New Zealand, along with door-to-door delivery across Auckland. Pickup from our home studio is completely free, while delivery and shipping fees depend on your location and order. If you have any questions that aren't answered in our Shipping & Delivery info, please feel free to reach out!

As our bouquets are handmade and made to order, we do not offer returns or refunds for change-of-mind purchases. However, your rights under the New Zealand Consumer Guarantees Act still apply. If you have any concerns about your order, please contact us as soon as possible after receiving it and we'll do our best to resolve the issue.

For more details, please review our Refund Policy.

We don't offer wrapping services for flowers that aren't purchased from Bloomtique. However, we do offer custom bouquets featuring items such as money, snacks, and gifts. Please get in touch with us and we'd be happy to provide a quote for a custom bouquet.

Yes! You are more than welcome to purchase plushies or toppers without a bouquet. Shipping is dependent on your location, and free shipping over $75 applies to standalone toppers, plushie, and florist supply orders only ♡